Privacy Policy – BigBites
Last Updated: 24/08/2025
BigBites values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following information:
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Personal Information: Name, phone number, delivery address, email address.
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Payment Information: UPI details, debit/credit card details (processed securely via payment gateways).
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Usage Data: Device type, IP address, browser type, website interactions.
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Location Information: Used for delivery address verification and service availability.
2. How We Use Your Information
Your data may be used for:
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Processing and delivering food orders
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Improving user experience and customer support
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Sending updates, promotions, or offers (with your consent)
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Preventing fraudulent transactions and ensuring platform security
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Complying with legal obligations
3. Data Protection & Security
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We implement industry-standard encryption and secure servers to protect your information.
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Payment details are processed by authorized third-party gateways; we do not store sensitive payment information.
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While we take all precautions, no online transmission is 100% secure.
4. Sharing of Information
We may share your data only with:
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Partner restaurants (to fulfill orders)
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Delivery agents (for delivery purposes)
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Payment gateways (for processing transactions)
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Legal authorities, if required under law
We never sell your data to third parties.
5. Cookies & Tracking
BigBites uses cookies to enhance browsing experience, remember user preferences, and analyze website performance. You can manage cookies via your browser settings.
6. User Rights
As a user, you have the right to:
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Access and review the personal data we store
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Request corrections to inaccurate data
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Opt-out of promotional emails/messages
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Request deletion of your data (subject to legal and operational requirements)
7. Third-Party Links
Our website may contain links to third-party sites. BigBites is not responsible for their privacy practices.
8. Contact Us
For queries regarding this Privacy Policy, you may contact us at:
📧 support@bigbites.co.in
